Shipping

c.cee creates's standard delivery time is shipping from 14 business days. This is because all items are custom printed per order. 

Regular Australia Post (production time + 2-7 days delivery) - $10 for the first item, then $0.25c per item after that. A tracking number is emailed once dispatched.

Express Australia Post (production time + 1-day delivery) - $15 for the first item, then $1 extra per item after that. Express post is typically overnight unless you live in a rural location.

International (production time + 4-40* days delivery) - Starting at $15+ delivery. A tracking number is emailed once dispatched. 

 

Returns Policy

We work hard to provide consistent, quality prints for our customers, however, if you're unhappy with the product you receive, please follow these instructions to return/receive a new product: Email us at c.ceecreative@gmail.com or get in touch via instagram with;

  • The date of your purchase
  • Your order number
  • What you would like to return
  • Why you want to return it
  • A photo highlighting the fault/damage

 

Once we have received this email we will organise a replacement/refund for you if the order meets our user agreement/return policy. You may have to return the product back to c.cee creates. 

 

What Can Be Returned

Only items that are faulty, damaged or have a faulty print may be returned. Once an order has been placed using our online system, it's immediately added to our production queue, and we can't edit or cancel it once it's been placed. No returns are accepted after 14 days of your order being received. We do not accept items that have noticeable wear or makeup stains. 


We do not refund or exchange for change of mind, errors in approved proofs, errors from non 'print-ready' artwork, shipping or supplier stock delays or if the customer chooses the wrong garment size. Please note: sizing measurements online are within +-2cm—anything outside of this allowance is considered faulty. Print dimensions and print placement measurements are within +-2cm and anything outside of this can be considered faulty. Proof approval is important, and paying for an order is considered approval of the supplied proof. 

Buyers must ensure that the quantity and shipping address is correct before payment is made. We do not accept returns for errors made by any of our couriers when we have dispatched to the correct address by the due date.


Delivery Timeframes

The nature of print is that our processing, production and postage timeframes can vary, though we do our best to ensure the quickest turnaround on each order. In the unlikely event that there is an error due to the couriers that we use (Australia Post, Startrack, Toll Priority and Fastway) we cannot take responsibility, however, we may offer a partial refund on the order. If you order with express shipping and your location is rural, international or not covered by the Australia Post National Express Post Network, then we cannot take responsibility for shipping timeframes.

 

Washing Instructions

  • Cold water
  • Gentle cycle
  • Wash inside-out
  • Do not tumble dry
  • Dry in shade
  •  

Garments will not shrink if the correct washing guidelines on the t-shirt labels are followed; if you believe the garment was washed correctly please send us an email following our return instructions.